Contact Us

The Rubin Institute for Advanced Orthopedics can be reached by phone, email and snail mail.


410-601-2663 or 1-844-524-7426. You can call to schedule an appointment or surgery, obtain prescription refills, schedule surgery, ask questions about preoperative testing or medical issues, obtain a physical therapy prescription, ask insurance or referral questions and obtain directions.

TTY Users

Please call via a telecommunications relay service (dial 711 in most states).

Mailing Address

International Center for Limb Lengthening
Rubin Institute for Advanced Orthopedics
Schoeneman Building, 2nd Floor
Sinai Hospital of Baltimore
2401 West Belvedere Avenue
Baltimore, MD 21215


You can fill out this online appointment request form. If you are a patient needing assistance from your doctor or a physician assistant, or you need immediate assistance, please call us at the phone numbers above.

Patients’ Hospital Rooms

Please call the main phone number for Sinai Hospital of Baltimore at 410-601-9000 or 1-800-444-8233, or the main number for Northwest Hospital at 410-521-2200.

Billing Questions

If the account number begins with a letter (Physician Services Bill), call 410-469-4369.

If the account number begins with a number (Outpatient Hospital Services Bill), call 1-800-788-6995 or 410-601-1094.

For physical therapy or inpatient hospital bill questions, call 410-601-1094.

If you have tried the numbers above, but still need assistance with a billing issue, please email: with: a short summary of your billing issue, the patient’s name, your name, your phone number, and the dates of service in question, if possible.

Equipment Concerns

For wheelchair rentals, and equipment besides car seats or strap systems: Please call the Case Management Department at 410-601-5954.

For Car Seats or Strap Systems: Please contact Physical Therapy by phone at 410-601-0935 or via email:

Insurance Concerns

For insurance questions about clinic visits, surgery, or hospitalization: Please call your insurance company directly. If you have additional questions, please call 410-601-BONE (2663) and select the option to schedule an appointment. A representative will try to answer your insurance questions or transfer you to someone who can.

For insurance questions about physical therapy: Please call your insurance company directly. If you have additional questions, please call 410-601-5945.

Medical Record Request

Please see our “Medical Record Request” page for our form and how to send your request.

Physical & Occupational Therapy Concerns

Please call 410-601-0935.

Wasserman Gait Analysis Laboratory

Please call 410-601-5945.